What template types are available in Experience Cloud and when do you use each?
Suggested answer
Experience Cloud template types:
1. LWR (Lightning Web Runtime) — modern, fast, SEO-optimized framework using server-side rendering. Ideal for marketing-facing portals and high-performance sites where page speed and search indexing matter.
2. Aura — feature-rich framework with full Salesforce component library access. Suitable for complex internal portals or communities requiring extensive Salesforce functionality.
3. Customer Service (Aura) — pre-built for self-service with case creation, Knowledge search, and Q&A.
4. Partner Central (Aura) — PRM-focused with deal registration, lead distribution, and MDF modules.
5. Microsites (LWR) — lightweight landing pages for campaigns.
6. Help Center (LWR) — Knowledge article delivery with built-in search. LWR templates offer better SEO and performance but have a smaller out-of-the-box component library than Aura.
Practice content for interview preparation; not an official vendor answer. Verify details against current product documentation.
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