What moderation tools are available in Experience Cloud?
Suggested answer
Experience Cloud provides layered moderation capabilities:
1. Member Moderation — community members can flag posts and comments for review; moderators then approve or remove flagged content.
2. Pre-Moderation — all new posts from members are held in a queue pending moderator approval before appearing publicly. Useful for new or untrusted members.
3. Keyword List Management — define lists of blocked or flagged keywords; posts containing blocked words are automatically removed or flagged.
4. Moderation Rules — automated rules that trigger actions (freeze member, block content, flag for review) based on member behavior (e.g., posting a keyword or posting too frequently).
5. Moderators access the Moderation Queue from the community management console to review and action flagged content in bulk.
Practice content for interview preparation; not an official vendor answer. Verify details against current product documentation.
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