What is the Salesforce Data Cloud architecture and how does it relate to a production org?
Suggested answer
Salesforce Data Cloud is a multi-tenant, cloud-native Customer Data Platform (CDP) built on Hyperforce infrastructure. It runs as a separate Salesforce org but shares the same identity (Salesforce login) as the connected production org. Key architectural concepts:
1. Data Cloud Credits — the consumption-based pricing unit governing ingestion volume, identity resolution runs, and activation usage.
2. Data Cloud Org relationship — a production Salesforce CRM org is connected to the Data Cloud org via the Salesforce CRM connector, enabling bidirectional data flow.
3. Data is stored in Data Cloud's lake-house architecture (not in standard Salesforce storage).
4. All Data Cloud objects and features are accessible via the Data Cloud app within the connected org's UI.
Practice content for interview preparation; not an official vendor answer. Verify details against current product documentation.
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