What is the Dispatcher Console and what are its key features?

The Dispatcher Console is the FSL control center for service managers and dispatchers. Key features:

1. Gantt Chart — a time-based visual schedule showing all resources (rows) and their appointments (blocks) across the day or week; dispatchers can drag-and-drop appointments to reassign or reschedule.
2. Map View — displays resource locations and appointment addresses geographically.
3. Unscheduled Appointments List — shows open appointments not yet on the Gantt.
4. Filter Panel — filters resources by territory, skill, availability.
5. Multi-Resource Scheduling — assign multiple resources to a single appointment (crew work).
6. Callout Map — shows customer addresses to assist in geographic dispatching decisions. Dispatchers can manually schedule, cancel, or optimize schedules from this interface.