What is email deliverability, and what are the key factors that affect it?
Suggested answer
Deliverability is the ability of an email to reach the recipient's inbox (not spam folder). Key factors:
Sender reputation: Composite score based on IP reputation, domain reputation, engagement rates, spam complaints, and bounce rates.
IP reputation: The sending IP address's history of sending behaviour. New or unwarmed IPs have no reputation — they must be warmed up gradually.
Domain reputation: The From domain's sending history. Major MBPs (Gmail, Yahoo, Outlook.com) now weight domain reputation more heavily than IP reputation.
Authentication: Valid SPF, DKIM, and DMARC alignment are increasingly required by major MBPs. Gmail and Yahoo mandated these from February 2024 for bulk senders.
Content: Spam trigger words, image-to-text ratio, link quality, and HTML coding issues affect spam filter scoring.
Engagement: High open/click rates and low unsubscribe/complaint rates signal to MBPs that recipients want the mail.
Practice content for interview preparation; not an official vendor answer. Verify details against current product documentation.
Community comments (0)
No comments yet.
Sign in or create a free account to add a comment. Comments are moderated before they appear.