What community metrics and reports are available for Experience Cloud?
Suggested answer
Experience Cloud provides built-in analytics accessible from the community management console. Key metrics:
1. Unique Visitors — distinct users (logged in and guest) who visited the site over a period.
2. Page Views — total page loads.
3. Logins — number of authenticated user sessions.
4. New Members — self-registered or admin-provisioned users over time.
5. Top Pages — most visited pages.
6. Content Performance — most viewed/liked Knowledge articles. These metrics are surfaced in the built-in community dashboards and can be exported. For deeper analysis, Experience Cloud integrates with CRM Analytics (Tableau CRM) via the Einstein Analytics for Communities app, enabling advanced community health dashboards with member engagement scores and retention cohorts.
Practice content for interview preparation; not an official vendor answer. Verify details against current product documentation.
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