Suggested answer

FSL provides four optimization types:

1. Global Optimization — reschedules all unscheduled and scheduled appointments across the full horizon; used for initial schedule builds or major replanning.
2. Overnight Optimization — runs automatically overnight to build the optimal schedule for the next day before technicians start work.
3. In-Day Optimization — re-optimizes the current day's remaining appointments in real time as cancellations, new requests, or delays occur.
4. Resource Schedule Optimization — optimizes the schedule for a single named resource, useful when a specific technician's day needs to be replanned without affecting others. All optimization types use the configured Scheduling Policy (service objectives and work rules) to generate the optimal schedule.

Practice content for interview preparation; not an official vendor answer. Verify details against current product documentation.

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