Suggested answer

The CPQ quote-to-cash process covers the full revenue lifecycle:

1. Product Catalog: Products and bundles are configured in the CPQ product catalog with pricing, attributes, and rules.
2. Configuration: The sales rep adds products to a quote. Bundle configurator guides the rep through options. Product rules enforce valid configurations.
3. Pricing: The pricing waterfall applies: List Price → Discount Schedules → Price Rules → Manual Discounts → Net Price.
4. Quoting: A quote document is generated from a Quote Template (PDF or DocuSign). The quote is the formal offer to the customer.
5. Approval: CPQ Approval Processes route the quote for approval based on discount thresholds, deal value, or custom criteria.
6. Order: Once accepted, the quote is ordered (SBQQ__Quote__c → SBQQ__Order__c). Order products are created from quote lines.
7. Contract: An active contract is created from the order, capturing subscription terms and pricing. Contracted Prices lock renewal pricing.
8. Renewal: At contract end, a renewal opportunity and renewal quote are automatically generated (if renewal automation is enabled), pre-populated with contracted products and renewal pricing.

Practice content for interview preparation; not an official vendor answer. Verify details against current product documentation.

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