How does Reputation Management work in Experience Cloud communities?
Suggested answer
Reputation Management gamifies community participation to encourage engagement. Configuration:
1. Reputation Points — assign point values to community actions: posting a question (5 pts), posting an answer (5 pts), receiving a best answer mark (20 pts), liking a post (1 pt), etc. Point values are fully configurable.
2. Reputation Levels — define named levels (e.g., "Newcomer," "Expert," "Legend") each with a minimum point threshold. As members accumulate points, they advance levels.
3. Reputation Leaderboard — a community component displaying the top point earners, driving competition and visibility. Reputation levels appear on member profiles and in community posts, helping other members identify trusted contributors. Admins configure levels and point actions in the community's Reputation Settings.
Practice content for interview preparation; not an official vendor answer. Verify details against current product documentation.
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