How do you configure the Salesforce Mobile App for users?
Suggested answer
Mobile configuration involves:
1. Mobile Navigation: Configuring the navigation menu items (objects, apps, utilities) visible in the Salesforce mobile app via Setup > Salesforce Mobile App Navigation.
2. Compact Layouts: Define the fields shown in the record header on mobile (and in list views). Configured per object and assigned via record types.
3. Quick Actions: Object-specific and global quick actions appear in the action bar on mobile — used for creating records, logging calls, or custom flows.
4. Mobile-enabled Page Layouts: Layouts should be kept concise for mobile usability.
5. Lightning App Builder: Create phone-specific record pages with relevant components.
Practice content for interview preparation; not an official vendor answer. Verify details against current product documentation.
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