Explain Opportunity stages, close date, probability, and forecast category relationships.
Suggested answer
Each Opportunity Stage picklist value has three attributes configured in Setup:
1. Probability (%): The default win probability for that stage — Salesforce auto-populates this on the Opportunity when the stage changes, but reps can override it manually.
2. Forecast Category: Maps the stage to a forecasting bucket — Pipeline, Best Case, Commit, Omitted, or Closed. This determines whether the opportunity appears in collaborative forecasting totals.
3. Close Date: Required field; the expected close date drives pipeline aging reports and forecast periods. Best practice is to align stage names to real buyer milestones (Discovery, Proposal, Negotiation, Closed Won/Lost) so probability reflects actual win likelihood. Admins can create multiple Opportunity record types with different stage picklists to support different sales motions (e.g., New Business vs Renewal).
Practice content for interview preparation; not an official vendor answer. Verify details against current product documentation.
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