How can you use Salesforce features to make a new sales process easy for users to follow and increase adoption?

I would use Path with key fields and guidance per stage, streamlined record pages with Dynamic Forms, and quick actions for common tasks. Flows can automate repetitive steps, such as creating follow-up tasks, and screen flows can guide users through complex processes.

Alongside the tooling, I would plan role-based training, champions in each team, and adoption dashboards to track usage and data quality.

Interviewers want a mix of in-app guidance, automation and change management. A pitfall is focusing only on technology and ignoring training and feedback loops.