Two department heads ask for conflicting changes to the same Opportunity page and fields. How do you handle it?

I would meet with both to understand the underlying business need rather than the requested solution. Often both needs can be met, for example with record types, Dynamic Forms visibility rules or separate Lightning record pages per app.

If they truly conflict, I escalate to the agreed decision-maker or governance group with clear options and impacts, then document the decision and communicate it.

Interviewers look for listening, focusing on requirements, knowledge of configuration options, and appropriate escalation. A pitfall is implementing whichever request arrived first or last without alignment.